PARTICIPATION POLICIES
NON COMPETE CLAUSE
Due to the increase in hip hop companies in Edmonton and surrounding areas, we want to ensure we are not competing against our own students at competitions and that our training and investment into our students is protected and that in turn the student can focus on growing and developing their skillset, performance and bonding with their peers. Any new student starting hip hop dance classes at 3sb Studios cannot compete with any other Studio or company. The only exception applies to students who have previously been enrolled at other studios in the past.
COMMITMENT
By registering for a competitive class you are committing to a full year program from September to June and all the rules that apply to our programs.
CANCELLATION PROCEDURE
PARENTS MUST NOTIFY THE SCHOOL TO DROP A STUDENT FROM CLASS. Only a written notice via email, or hand delivered to our front desk will be acceptable. (Telling a teacher is not acceptable). This notification of termination must be received 1 week prior to the end of a month. Only in this instance will you no longer be charged for the remainder months. On November 30th all costume and competition fees become non-refundable. There is no refund for missed classes or prepaid classes.
Please note: You are responsible for payment for your student’s classes WHETHER OR NOT YOUR STUDENT ATTENDS CLASS until the time you notify the staff VIA WRITTEN NOTICE.
NO PAY/NO DANCE
If a late fee goes unpaid for more than 30 days, the student on the account will not be allowed to dance in the following classes until the account is fully cleared up of all payments. This includes costumes fees, competition fees, warmup gear and monthly class fees. This also means you will not receive costumes or be allowed to compete on stage.
ABSENCES
Students can have legitimate reasons for missing a class but they must email the teacher of their class before the missed session. You can contact 3SB teachers by emailing “your teachers name”@my3sb.com [ie: erica@my3sb.com] so they know why you are absent. If you have more than 2 un-verified absences than the teacher will remove you from the current combo they are working on.
RESPECTING OUR STUDIO SPACE
- NO Food or Drinks allowed in the studios only bottled water.
- All students must have inside shoes; no street shoes in the studio
STUDIO COMMUNICATION
RETURN & REFUND POLICY
If you are not satisfied with your purchase of a product you have 30 days to send an email requesting an exchange or refund.
Please note that 3rd Street Beat Entertainment Inc. does not permit the return of or offer refunds for the following products:
- Product that is custom configured to your specifications, including personalized products (ie: competition videos)
- Class registrations
- Costume Fees
- Competition Fees
RETAIL ITEM RETURN POLICY
3rd Street Beat Entertainment Inc. products may be returned within 30 days of purchase for a refund if purchased directly from 3rd Street Beat Entertainment Inc.
Item(s) must be in the original packaging, unworn, unwashed, unused with tags/stickers still attached, & accompanied by a copy of the original invoice. A 20% restocking fee will be charged on all products returned for a refund. Customers are responsible for packaging and insuring returned merchandise.
RETAIL ITEM EXCHANGE POLICY
3rd Street Beat Entertainment Inc. products may be exchanged within 30 days of purchase for a different size or style only. All exchanges must receive approval as well as a return authorization number. Item(s) must be in the original packaging, unworn, unwashed, unused with tags/stickers still attached, & accompanied by a copy of the original invoice. A restocking fee on larger items will be charged.
Item(s) must be returned to 3rd Street Beat Entertainment Inc. studio location.
ONLINE POLICIES WITH ICLASSPRO
3rd Street Beat Entertainment has partnered with iclasspro to provide you with the convenience of being able to sign in for classes and purchase classes and products online. It is our intention to ensure that your information is safe, kept private and will never be shared or sold. As the internet can be an unsecured place there are measures taken by iClassPro to ensure that credit card information will never be stored and thus no one will have access to this information, not even the staff at 3rd Street Beat. All Class purchases are non-refundable and non-transferable, however credit can be put towards your account for future use. We do make exceptions for medical conditions. These decisions are considered on a per situation basis. Workshop deposits and payments are non-refundable, unless otherwise stated. All gift cards expire one year from the date of purchase. All transactions are processed in Canadian Dollars (CAD). If you book a session online or in person and do not cancel within two hours of the class, either online, by phone or in person, you will be charged for your session. If you ever have any questions or concerns, you can contact us directly at admin@my3sb.com
THIRD PARTY LINKS
In an attempt to provide increased value to our visitors, 3rd Street Beat Entertainment Inc. may link to sites operated by third parties. However, even if the third party is affiliated with us, 3rd Street Beat Entertainment Inc. has no control over these linked sites, all of which have separate privacy and data collection practices. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, we seek to protect the integrity of our web site and the links placed upon it and therefore requests any feedback on sites we link to.
PRIVACY & SECURITY
3rd Street Beat Entertainment Inc. is committed to conducting business in an ethical and legal manner. We believe in the consumer’s right to privacy and are committed to keeping customer data secure. We approach security and privacy issues in a pro-active manner and have developed our business in a way that ensures customer security 3rd Street Beat Entertainment Inc. WILL NOT sell or re-sell any customer data and will not allow anyone other than staff of 3rd Street Beat Entertainment Inc. access to customer data.
3rd Street Beat Entertainment Inc. is committed to adhering to Canada’s Personal Information Protection and Electronic Documents Act. This Act is based on ensuring that companies:
- Explain to customers what data about them is being collected and how it will be used
- Limit the collection and storage of customer data to a clearly identified purpose
- Allow customers to view their data to ensure that it is accurate
- Receive consent from customers to store data
OUR PRIVACY & SECURITY STATEMENT
The customer data that will be collected by 3rd Street Beat Entertainment Inc. is as follows:
- Customer demographic information such as name, phone number, email, address, previous orders, and payment method – the credit credit card numbers of repeat customers may be stored on a secured basis if given to the company.
This data will be used by 3rd Street Beat Entertainment Inc. for the following purposes:
- Maintaining a customer database, maintaining an integrated accounting system, contacting customers via email, phone, and/or mail, shipping, marketing related only to 3rd Street Beat Entertainment Inc., and to make informed business decisions.
3rd Street Beat Entertainment Inc. is committed to ensuring that all customer data is accurate. If you would like to check the accuracy of your demographic and sales information please contact us. Any customer can receive a copy of data stored by 3rd Street Beat Entertainment Inc. that relates to them. For more information of how to receive a copy of your (customer) information please email admin@my3sb.com.
3rd Street Beat Entertainment Inc. will not collect or retain any information about you personally (that is, your name, address, telephone number, e-mail address, or credit card number) unless you provide it to us voluntarily. By ordering via email, phone, or mail customers of 3rd Street Beat Entertainment Inc. consent to having any demographic information supplied by them to 3rd Street Beat Entertainment Inc. stored on secure computers by 3rd Street Beat Entertainment Inc. If you would like to have your customer data removed from 3rd Street Beat Entertainment Inc.’s computer please please email admin@my3sb.com.
No data transmission over the Internet will be 100% secure. While we take steps to protect your personal information, we cannot guarantee the security of any information you transmit to us and you do so at your own risk. Upon receiving your transmission, we make commercially reasonable efforts to ensure its security on our systems. By using this Website, you agree to this Security and Privacy Statement. If you do not agree to this policy, please do not use the 3rd Street Beat Entertainment Inc.Website. 3rd Street Beat Entertainment Inc. reserves the right to change this policy at any time. Your continued use of the 3rd Street Beat Entertainment Inc. Website following the posting of changes to our Privacy and Security Statement will signify your acceptance of those changes.
For purposes of this policy, “direct supervision” includes the following activities: group or class instruction, rehearsals, performances, and private instruction. “Teachers” includes, but is not limited to, all temporary, part-time or full-time instructors. “Students” refers to those enrolled in any and all classes and or special performances. Additionally, this policy applies to faculty and staff at 3SB who may not teach, but have authority over or mentoring relationships with students.